Refund and Cancellation Policy – PROTECHTUBE TECHNOLOGIES PRIVATE LIMITED
At protechtube, we are dedicated to providing high-quality  digital books / e-books which are downloadable to our clients. Due to the nature of digital products and services, we have a strict refund policy to ensure fairness and transparency. Please read this policy carefully before making a purchase.
1. Refund Policy
1.1 Eligibility for Refunds
- Refunds are only provided if the digital product or service is damaged, defective, or not as described.
- To be eligible for a refund, you must:
- Notify us within 24 hours of purchase.
- Provide a valid proof of purchase (receipt).
- Clearly explain the issue with the product or service.
1.2 Non-Refundable Products and Services
- Due to the intangible nature of digital products and services, we do not offer refunds under the following circumstances:
- Change of mind or personal preference.
- Failure to read the product description or service details before purchase.
1.3 Refund Process
- If you believe your product or service is damaged or defective, contact us immediately at info@protechtube.com within 24 hours of purchase.
- Include the following in your email:
- Proof of purchase (receipt).
- A detailed description of the issue.
- We will review your request and respond within 2 business days.
If your refund request is approved, the refund will be credited within 10 business days using the original payment method.
- Â
3. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy, please feel free to contact us at:
Phone: +91 7003530114
Email: info@protechtube.com