Refund and Cancellation Policy – PROTECHTUBE TECHNOLOGIES PRIVATE LIMITED
At protechtube, we are dedicated to providing high-quality digital books / e-books which are downloadable to our clients. Due to the nature of digital products and services, we have a strict refund policy to ensure fairness and transparency. Please read this policy carefully before making a purchase.
1. Refund Policy
1.1 Eligibility for Refunds
- Refunds are only provided if the digital product or service is damaged, defective, or not as described.
- To be eligible for a refund, you must:
- Notify us within 24 hours of purchase.
- Provide a valid proof of purchase (receipt).
- Clearly explain the issue with the product or service.
1.2 Non-Refundable Products and Services
- Due to the intangible nature of digital products and services, we do not offer refunds under the following circumstances:
- Change of mind or personal preference.
- Failure to read the product description or service details before purchase.
1.3 Refund Process
- If you believe your product or service is damaged or defective, contact us immediately at info@protechtube.com within 24 hours of purchase.
- Include the following in your email:
- Proof of purchase (receipt).
- A detailed description of the issue.
- We will review your request and respond within 2 business days.
If your refund request is approved, the refund will be credited within 10 business days using the original payment method.
3. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy, please feel free to contact us at:
Phone: +91 7003530114
Email: info@protechtube.com